Japan Airlines 24 Hours Cancellation Policy & Refund Fee Guide 2021

Know about Japan Airlines 24 Hours Cancellation Policy & Refund Fee and learn how to cancel Japan Airlines Flight Ticket. Contact 1-800-350-0516 for help.

5 min readMar 16, 2021

Japan Airlines has been in operation for decades as the flag carrier of Japan. This airline provides its services to more than 100 destinations around the world. Booking tickets with Japan Airlines is easy and convenient. However, sometimes due to unforeseen situations, you may have already booked a flight and now want to cancel due to plan changes and can no longer travel. When that happens, you must follow all the rules and regulations specified in the Japan Airlines cancellation policy. If you are unfamiliar with the policy, you can contact the airline’s customer service team for assistance.

Important rules as specified in Japan Airlines 24-hour Cancellation Policy

If you, as a passenger, cancel your ticket on the day of departure, you will have to pay a cancellation fee as indicated in the airline’s cancellation policy.

The passenger who flies with a basic fare ticket, is not eligible for the ticket cancellation function
As stated in the Japan Airlines cancellation policy, you will not be able to initiate any refund if the cancellation date is after the departure date.
The passenger who owns a non-refundable ticket will not receive a refund after the end of the risk-free window.
The passenger with a refundable ticket must pay a cancellation fee to guarantee a refund based on the fare types.
The passenger will receive a full refund if they successfully cancel their ticket before the end of the 24-hour period.
Japan Airlines does not charge a cancellation fee if the scheduled flight is delayed more than 4 hours according to Japan Airlines cancellation policy.
Cancellation will be charged by the airline if the passenger cancels their ticket within two days before departure, even if the ticket is canceled within 24 hours after booking based on Japan Airlines 24-hour cancellation.
When a ticket is canceled as a result of the passenger’s death, the airline will not charge a cancellation fee.

Japan Airlines cancellation 24 hours

In accordance with this policy, you, as a passenger, will receive a full ticket refund if you successfully cancel your ticket on the reservation date.
In accordance with Japan Airlines 24-hour cancellation policy, you will get a full refund even if you purchased a basic economy class ticket.
Japan Airlines 24-hour cancellation policy allows you to make any possible changes to your ticket without paying anything.
For a full refund, you must cancel your ticket within 24 hours of booking and the departure date must be one week after the cancellation date.
If you have a refundable ticket, you will need to pay a Japan Airlines cancellation fee after the risk-free period ends.
No refund can be initiated to you, as a passenger, if you have a non-refundable ticket and the ticket cancellation occurs 24 hours after the reservation.

Japan Airlines cancellation Fee

Japan Airlines Cancellation Charges — Non-Refundable Ticket

Japan Airlines will not charge you a cancellation fee if you cancel your ticket within 24 hours of booking based on Japan Airlines 24-hour cancellation. After the risk-free period is over, the airline will only issue the government tax portion as a refund, while the remainder of the amount will be charged as the airline’s ticket cancellation fee.

Please note that no refund will be initiated if you cancel your ticket on the day of departure. If you cancel your ticket on time, you can get full refund based on Japan Airlines cancellation charges.

Japan Airlines Cancellation Charges — Refundable Ticket

You may be eligible for a full refund if you, as a passenger, cancel your ticket for the following reasons:

Your passport was stolen
You have health problems
Government or military orders
Passenger death
24 hours after booking, your refund amount will be calculated after deduction of Japan Airlines cancellation charges. Also, the airline will not charge you a cancellation fee if the airline cancels the flight.

If you want a full refund, you must cancel your ticket within 24 hours of booking and your flight departure must be at least 7 days prior to the reservation date. Passengers must pay additional charges as a service charge if they wish to cancel tickets through the offline portal.

More information on Japan Air’s flight cancellation fee

As a Japan Airlines passenger, you must cancel your ticket within the specified time if you want to receive a full ticket refund. When you cancel your ticket after the departure time, the entire airfare will be treated as a no-show fee.
To get a refund when you have a refundable ticket, you will need to pay the Japan Airlines cancellation fee in accordance with the airline’s ticket cancellation policy. If you have the restricted commercial air ticket, you must pay between USD 100 and USD 400 as ticket cancellation fees.
In accordance with the cancellation policy, you, as a passenger with a restricted economy fare ticket, commercial promotion tickets and flexible economy fare ticket, will not be eligible to claim a refund. Airlines will charge you the full ticket fare based on Japan Airlines ticket cancellation charges.
Japan Airlines will not charge you any cancellation fee if you have a flexible fare ticket. However, the airline will ask you for service charges if you have chosen an offline laptop to cancel your ticket.

Japan Airlines Ticket Refund Policy

Japan Airlines will not provide you with a refund if you have a commercial promotion or award ticket.
You will not receive a refund once the departure time is over.
The passenger is entitled to a full refund up to 24 hours after the reservation.
The amount to be refunded starts after deduction of the cancellation fee as established in the Japan Airlines Refund Policy.
If the airline cancels a flight due to technical errors or other problems on their part, passengers will receive a full refund.
When a flight is delayed for more than 4 hours, Japan Airlines will not charge the passenger any cancellation fee.
Japan Airlines is one of the few airlines that allows its passengers to cancel tickets after flight departure. However, to guarantee a refund, it is important that you pay the cancellation charges in accordance with the Japan Airlines Cancellation Policy and Refund Policy.